Site of operation of the website

bornedecharge.ca and ev-chargers.ca are divisions of WattSun Innovations Inc. , a Canadian company based in Quebec. Consequently, the applicable legislation of the province of Quebec and of Canada applies.

Price

All prices are in Canadian dollars. Applicable taxes, shipping and delivery charges are extra. bornedecharge.ca or ev-chargers.ca may change the price of the products offered on their websites at any time, without notice.

Delivery

Delivery almost anywhere in Canada. Certain restrictions may apply. Note that we may adjust the fees for northern destinations (accessible by air only). You will be contacted to accept these charges before shipping. Some large volume or high weight products (eg pedestals) have a postal overload which remains even if the invoice includes more than $ 250 of regular price products.

It is also possible to process your order expressly by contacting us at 438 928-8766. Additional fees may apply.

Mailing costs are automatically withdrawn as soon as the order exceeds $ 250 before taxes for regular-priced items. Clearance items that do not count towards the $ 250 can be combined with an eligible order at no additional cost.

There is NO delivery charge that applies when you choose the option to pick up via our drop off point.

Our drop off point

    • bornedecharge.ca / ev-chargers.ca – Saint-Basile-le-Grand
      285 Boul. Sir-Wilfrid-Laurier, Saint-Basile-le-Grand, QC, J3N 1M2 – find us on Google Maps!

Delivery delay

Normally, when the product is in stock, the order is processed within 48 hours and delivery times vary between one or two working days depending on the delivery address. If one of the products is out of stock or pre-order, we wait until your order is complete before shipping it, which can cause additional delays. One of our advisers will contact you to advise you of the delays.

Shipping restrictions

Canada: Items from the bornedecharge.ca or ev-chargers.ca store are shipped almost across the country.

Return

If you are not satisfied with a product, contact us to let us know via, sales@ev-chargers.ca . Thereafter it will be possible for you to return the product in its packaging and in its original state within 30 days of its receipt in order to receive a refund. Please note, the initial shipping and handling charges will not be reimbursed. The refund will only be made once the product has been received and accepted by our customer service. It is important to enter your personal details (name, address, telephone number and / or email address) so that we can easily contact you if necessary.

bornedecharge.ca / ev-chargers.ca cannot be held responsible for loss or damage suffered during a return of goods. It is therefore imperative to entrust your shipment to a trusted carrier.

Cancellation

If you wish to cancel your purchase, please contact us as soon as possible via our email, sales@ev-chargers.ca. For orders which are canceled after dispatch, the transport costs are at the customer’s expense.

Exchange

If you wish to be reimbursed for your purchase, return a product in its original packaging and in its original condition within 14 days of receipt. For an exchange or a credit note, the deadline is 60 days according to the conditions listed above. Clearance items with a discount greater than 15% will be considered as a final sale.

If the product does not suit you (which is not an error of the bornedecharge.ca / ev-chargers.ca team), the return postage costs are at your expense. If you wish to make an exchange, we will bear the costs of sending the new package. Do not hesitate to contact us, we are available via sales@ev-chargers.ca.

Guarantee

Each supplier has their own refund, replacement or repair policies, the most effective way is to contact us by email at sales@ev-chargers.ca by sending a photo first with a short description of the problem. Then, a member of our team will assess everything, case by case.

Intellectual property

Unless otherwise stated, bornedecharge.ca / ev-chargers.ca may be used by individuals or for commercial purposes. The display, use or download of any element of the site for commercial purposes is therefore prohibited. It is also prohibited to reproduce any element of the site, in any way and in any form whatsoever, without written authorization from Wattson Innovations Inc.

Identity and information protection

bornedecharge.ca / ev-chargers.ca, is committed to protecting all of the information you share with us. We follow a strict procedure to help protect the confidentiality, security, and integrity of all data transmitted via our website.

 

bornedecharge.ca / ev-chargers.ca – Divisions of WattSun Innovations Inc.

285 Boul. Sir-Wilfrid-Laurier,
Saint-Basile-le-Grand,
QC, J3N 1M2

T : 438 928-8766
E : sales@ev-chargers.ca