Frequently Asked Questions (FAQ)

Yes, absolutely! At Ev-chargers.ca we can offer you a turnkey project, because we do the unbeatable sale, installation through our certified partners network and after-sales service of the brands we sell.

* For the moment, we only manage installations of EV chargers in the province of Quebec.

Yes, all of our charging stations are certified for use in Canada and are eligible for the Roulez Electrique subsidy program.

The residential incentive is $600 upon presentation of proof of purchase.

Under certain conditions, the incentive for a multiplex can go up to $5,000 per connector…

See details on our Incentives page.

The recharging time depends on several factors such as the power of the vehicle's on-board charger, the size of the vehicle's battery, the level of the vehicle's battery at the time of recharging and the power that the charging station can provide. The standard level 2 terminals can supply a power of 7.2kW (30A at 240VAC). For example, a vehicle that has a 3.3kW on-board charger and a 20kW-hr battery that is completely empty takes about 6 hours to charge. On the other hand, if the on-board charger of your car has a power of 7.2kW, the recharging time will decrease to around 3h. Vehicle charging is always managed by the car itself via its on-board charger.

Yes!

The Level 1 charging stations are comparable to a spare tire. They allow you to recharge the vehicle when you are far from all other higher-level chargers and when you need to charge your vehicle. Plugging into a 15A / 120v socket which is easily found. The daily and long-term use of this terminal affects the cells of the battery since it is a slow recharge.

Level 2 charging stations are ideal for daily recharging of your vehicle at home. Using 240V, they offer a recharge of 5 to 6 times higher in power than a level 1 charger, thus reducing the recharge time. During winter, the connection allows the preheating of the battery and thus increase the autonomy of the battery a little thanks to the latter.

The Level 3 charging stations otherwise known as "Fast Chargers / Superchargers" or "DCFC" (Direct Current Fast Chargers) are those found in large shops or near highways allowing users to recharge their vehicle in a very short time. They are compatible with vehicles with a CHAdeMO™ or COMBO™ charging port. Daily and long-term use of this terminal affects the cells of the battery since it is recharging too quickly. It is advisable to stop charging your vehicle at 80% when using a level 3 charger, because at this threshold the level 2 charger recharges as quickly and becomes less expensive and beneficial for battery life.

The cold affects the battery life, which can decrease by 20% to 30% depending on the temperature. The colder it is, the more autonomy will be reduced, all the more with the use of the heating system which alone can consume almost a third of the battery life. However, by taking precautions in very cold weather, such as preheating and plugging in the vehicle when it is stopped, the range of an electric vehicle in winter will be optimized.

Electric vehicles generally start their day with a fully charged battery and have the advantage of having hot air available immediately. In addition, even in winter, electric vehicles on the market have sufficient autonomy to meet the daily travel needs between the residence and the workplace of the majority of Quebecers, who average 45 kilometers.

Cold is not the only factor that influences battery life. The conditions of use (highway or city) and driving habits (intensity of acceleration, speed, etc.) greatly contribute to the energy performance of electric vehicles. For optimal use of the electric vehicle, the driver will have to change his habits, both in winter and in summer.

No, there is no need to protect the charging station. However, you must make sure that the charging pistol is pointing downwards or inserted into a receptacle between uses (to prevent water, snow or ice from accumulating there). It is also necessary to make sure that the cable is not in the passage of a snowblower or a mower!

On average, a residential installation can cost between $500 and $1000.

Installation costs vary depending on the context (distance and route of the wire, garage, attic, suspended ceiling, capacity of the electrical panel, etc.).

You can complete a free quote request that will be validated by a master electrician.

You will be asked several questions in the form so that our estimators understand your installation context.

Our terminals are compatible* with all hybrid-rechargeable or electric vehicles marketed in North America, as they are equipped with the SAE J1772 charging port which is a North American standard.

* Tesla terminals with Tesla connector are only compatible with Tesla brand vehicles.
** Attention, Tesla has a terminal model J1772 compatible with all other electric vehicles.

We serve almost all of Quebec with the help of our partners-installers certified in the installation of EV charging stations.

You can contact us at 438 928-8766 to find out if it is possible to install your charging station at your home…

On the other hand, it is better to fill out a request for a free quote which will ask you for the majority of the information necessary to estimate the costs according to your installation context.